RE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Hi there, I sent you a private message asking for more information.
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I have not received your private message. I would be glad to provide more information. A new problem has now occurred. Recorded programs are not viewable as the DVR suggests that a connected external...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Mine is doing the same thing. The have replaced my DVR twice. I was told that there is going to be an update to the firmware or something with no estimated time frame of when it was going to come out....
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I spoke with Cox Support and indeed they know about this problem and say a fix will be pushed out to the boxes some time in the future. I was directed to apply a temporary fix:With box and TV on do the...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
on 8642's the hard drive may try to go into power save mode during playback of a DVR recording. Causing tiling during dvr plackbackTo fix the tiling issue:1. On the remote for the 8642 DVR, press...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Cisco is Scientific Atlanta
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I am on the sixth cable box in 6 months. The box I just replaced last weekend is now having the same issues as the last 5 boxes. Their solution is to send out a tech. Customer service just stonewalls...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
What is your Channel 1999 - FDC level? Should be -10 to +10 Mine is -9ish
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Hello,I just picked up the same cable box, and I'm also suffering of the stuttered playing when either rewinding a life tv or watching a recorded program. It's been extremely enjoying and I wish Cox...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
This fixed multiple problems with my Cisco box, especially stuttering live rewind and dvr playback. We had to restart box before watch any recording. Thank you!
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Changing to the new Ciscos from the flawless SciAtl boxes definitely a Cox low point. Considering DTV.
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I've had precisely the same problem, but I note something very strange -- that makes me suspicious that Cox techs have any idea what is happening. Calling them, they want me to have my hookup examined...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I had this problem and this did do the trick to fix it. Just want to pass on help! Was very aggravating and messed up quite a few shows. Do this fix before you call. "To fix the tiling issue:1....
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
When I press A nothing happens and I cannot find advances settings anywhere. hmmmm
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RE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I am on at least my 2nd Whole Home Box and am nearly at my wit's end! My longtime trouble has been with a consistently unconsistent stutter in AUDIO only (have even moved to optical audio line between...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Are you experiencing this issue with both boxes or just one in particular?
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I had huge issues that were resolved after cox checked every home that was connected to the same node on my street. All the homes were getting bleed through radio signals. After the technicians...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
I have the same Cisco DVR. I had the whole home system installed about 4 months ago and it has been a non-stop pain in the behind. We've had at least 4 repair calls due to tiling, poor communication...
View ArticleIs there something wrong with the Cisco Explorer 8642HDC Firmware
I recently had the trusty Scientific Altanta DVR replaced after a Service Call about being unable to view ON Demand movies.The new Cisco box worked ok for few days until we tried to view a recorded...
View ArticleRE: Is there something wrong with the Cisco Explorer 8642HDC Firmware
Hi there, I sent you a private message asking for more information.
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